Incoming Call Features-2

Intercept Routing
Description

Provides automatic redirection of incoming trunk and intercom calls. There are two types of Intercept
Routing as follows:

Feature Description
Intercept Routing—No Answer
(IRNA)
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed
destination.
Intercept Routing—Busy If a called party is already handling a call, new calls are handled as
follows:
– The call is redirected to the preprogrammed Intercept
Routing—Busy destination.

– If an Intercept Routing—Busy destination is not enabled, the
caller will hear a busy tone. However, if the call is made
through an LCOT/ELCOT or T1 [LCOT/GCOT] card, the
caller hears a ringback tone.
Intercept Routing—DND If a called party is in DND mode, the call is redirected to the
preprogrammed destination.

Intercept destinations can be assigned to extension ports.

. 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 1—Intercept Destination—When called
party does not answer—Day, Lunch, Break, Night
. 2.10.10 [4-2-1] Portable Station—Extension Settings—Main—Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
. [604] Extension Intercept Destination
When the original destination is:

The Available Intercept Destination is:

• Wired Extension (PT/SLT/T1-OPX)
The destination assigned to the original extension.

• PS
2.10.1 [4-1-1] Wired Extension—Extension Settings—
Intercept Destination
. Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
. Intercept Destination—When Called Party is
Busy
2.10.10 [4-2-1] Portable Station—Extension
Settings—Intercept Destination
. Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
. Intercept Destination—When Called Party is
Busy
. [604] Extension Intercept Destination
Feature Guide